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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Guillermo

July 11, 2025

5  out of  5
rating by Guillermo
"I have been doing business with State farm for 30 years, and more specific, with Kerri Schettgen at Mark Harden office for the last 22. I have always received a prompt, professional service through the good and the not so good times. I wish more people and businesses worked this way. I highly recommend working with them. But don't believe me, try it, you'll be happy you did."
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c p

July 3, 2025

5  out of  5
rating by c p
"I have been with Mark Harden State Farm Insurance since the late '70s. He has the most awesome crew, the kindest customer service, and the best rates. He has been there with me through teenagers driving, moving to different homes, and always met my insurance needs with the best prices and the best customer service. Obviously, I'm very pleased because I have not changed from them and I currently have a home and vehicles insured through him. I am forever grateful for being guided in the right direction, always had every claim covered perfectly and without any hassle whatsoever. I highly recommend Mark and his office staff for anyone that is looking for their forever insurance coverage. Just the best! A+ all the way around. Give them a call and see how well they can work with you for your insurance needs."
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Caroline Nalisnick

July 3, 2025

5  out of  5
rating by Caroline Nalisnick
"We've worked with Kerri at this office for years and she has always gone above and beyond to help us. She is quick to respond and always helpful! It was a smooth claim process when we replaced our roof last year. Highly recommend Mark, Kerri, and team!"
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Mark Shapiro

July 1, 2025

5  out of  5
rating by Mark Shapiro
"I have been a customer of Mark Harden State Farm Insurance for over 30 years, I have always had the best service and their prices have been very competitive . I have my home, cars , umbrella policies with them. Again, I have been very happy with the prices and service."
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V J

July 1, 2025

5  out of  5
rating by V J
"Best kept secret shout out to Nataly Madonna who is my agent at Mark Harden State Farm Insurance. Nataly and this Agency are amazing very Friendly, knowledgeable, professional and most of all caring. Best Agency ever."
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Patricia Wright

June 25, 2025

5  out of  5
rating by Patricia Wright
"They give me great service. I would like to thanks Ms Debbie for all she do."
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Kayla Lewis

April 29, 2025

5  out of  5
rating by Kayla Lewis
"I spoke to Jordan today about life insurance and though I’m not quite yet ready to add that on to my expenses at this moment, he was very knowledgeable and very caring and I appreciate his services."
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Rod S.

November 21, 2024

5  out of  5
rating by Rod S.
"Mark's team is fantastic. Unfortunately, I recently went through an accident—something I’ve never experienced before—so there was a lot to learn. Overall, State Farm has been great to me and completely hassle-free. However, I must highlight Angela Hardy from Mark's team as one of the best professionals you could ever work with. She goes above and beyond to ensure a stressful situation feels much more manageable, and she makes sure you never feel alone throughout the entire process. Angela, thank you so much for your help! From providing the initial quote to now guiding me through every step, you’ve ensured that everything needed has been addressed as quickly and smoothly as possible. I truly appreciate your support. Thank you!"
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Rafael Martinez

November 20, 2024

5  out of  5
rating by Rafael Martinez
"I have been a State Farm customer for over 16 years and the only reason I have not changed is because of the outstanding service KERRI SCHETTGEN provides. She is always available, willing to help and with an awesome and friendly attitude! She is proactive and always follows up on pending communication. She is definitely an asset to Mark Harden's office. Thank you Kerri!"
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Chino L

July 19, 2024

5  out of  5
rating by Chino L
"This is by far the best State Farm office. The staff is very knowledgeable and professional. All the ladies in the office including Mark have excellent work ethics and they take the time to review your policies and help as much possible. They all have years of insurance experience and they care about their customers. I rather pay a little more premium on my insurance just to stay with a loyal agent that cares about the customers and is available to answer any questions and find ways for me to save money as much as they can. 100% Highly recommend Mark Harden’s agency."
We responded:
"Thank you for your review! "
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Q R

July 1, 2024

1  out of  5
rating by Q R
"Rude, obnoxious, hard headed and non-responsive is about as good as I can explain the customer service of two of the people who handled our account. Go elsewhere to get, at the very least, quality service with agents who know their products rather than this place where the agents we dealt with just wanted to write the policy and move on."
We responded:
"Faruk, Thank you for taking the time to leave us a review. We know that you weren't happy with your previous Agent and I am sorry to hear we also disappointed you. Please give me a call to discuss your dissatisfaction further as we are always learning how to best serve our clients. "
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Luu Nguyen

March 25, 2024

5  out of  5
rating by Luu Nguyen
"Mark and his staff, especially Kerri Schettgen, are very professional and knowledgeable in assisting clients. When I have questions Kerri always responds with information in details within less than half an hour if I send via email, Her prompt response is well appreciated!"
We responded:
"Thank you so much! Kerri is the best! "
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Nate Moore

March 20, 2024

5  out of  5
rating by Nate Moore
"Nataly has been a life-saver. She is communicative, friendly and always quick to solve my problems. My insurance needs have been met above and beyond here. I'm happy to say I’ll be a State Farm customer for life."
We responded:
"Nathan, it has been a pleasure serving you all these years. Thank you for your continued business and the glowing review! "
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Laura H

March 19, 2024

5  out of  5
rating by Laura H
"I’ve been with State Farm for autos and home insurance for 35+ years. I’ve always been happy with the attention I’ve received for claims or questions and concerns. When my previous agent retired I followed Kerri to this office. She is the best in the business - very knowledgeable and provides service promptly. I would recommend to anyone having insurance needs. Definitely 5 stars!"
We responded:
"Thank you for your review! Glad you have been so happy with Kerri and our office! "
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Juan Daniel Martinez

March 19, 2024

5  out of  5
rating by Juan Daniel Martinez
"Working with Kerry Schettgen at Mark Harden office has been a total pleasure over the past few yearas I have been with State Farm. She is, by far, the most professional in the bussiness. Alway answering my quiestions in a promptly mnner (by phone and email) as well as alway being proactively looking for ways on saving money month to month. I will highly recomend Kerry Schettgen as your insurance agent!"
We responded:
"Thank you, Juan! We appreciate your business and the wonderful review! "
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Steven McClain

February 29, 2024

5  out of  5
rating by Steven McClain
"Mark Harden's office is an absolute pleasure to work with (especially Kerri). Prompt, professional service whenever needed. Would recommend this group to anyone."
We responded:
"Thank you, Steven! We enjoy doing business with you! "
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Paulette M Atkins

October 18, 2022

5  out of  5
rating by Paulette M Atkins
"Awesome Team!!! It is always a pleasure to interact with everyone at this office! They always offer solutions!"
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G1 Towing Hauling

April 15, 2021

5  out of  5
rating by G1 Towing Hauling
"They give great service"
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robyn stewart

November 14, 2020

5  out of  5
rating by robyn stewart
"Nataly is an incredible professional and a lovely human to work with!"
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Paula Vester

October 23, 2020

5  out of  5
rating by Paula Vester
"Over the many years our small organization has done business with Mark Harden's agency, we have always been treated with respect and they have always been ready to answer our questions and deal with our needs. They have not ever treated us as if we don't matter because we are small."
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Karina Pibaral

August 26, 2020

5  out of  5
rating by Karina Pibaral
"Christina takes her time to answer all my questions. I was in a budget for my homeowner's insurance and she brought the quote down to my budget by giving me different options. State Farm was highly recommended by my family and friends. They are reliable and very professional."
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Linda Goodman

June 16, 2020

5  out of  5
rating by Linda Goodman
"Mark Harden's office and Christine Stolte are by far the most professional in the business. They don't mind handling questions whether on email or phone and get back responsively very promptly. It's still within the framework of State Farm, but recently I asked what State Farm was going to do to help offset the Covid19 financial downtime, and was told what the overall plan was that was automatically put in-place. No reminders or headaches, it was just done and this office knew how to verify and stay on-top of my plans. I've had them for decades and truly appreciate what they always do for me."
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Suzanne Struble

March 4, 2020

5  out of  5
rating by Suzanne Struble
"Nataly has been my agent for years! It’s really nice to have someone that you know and trust that you can reach with an insurance question."
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Angela DeVita

February 12, 2020

5  out of  5
rating by Angela DeVita
"Angela Hardy is the best!!"
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Karen Teaford

January 15, 2020

5  out of  5
rating by Karen Teaford
"Have been with State Farm for many years but a special thanks to Mark Harden's office. Debbie was so quick in providing me with the information that I needed! I would never hesitate to recommend them."