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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Tim Dodd

February 17, 2026

5  out of  5
rating by Tim Dodd
"I have been with this office for more than 20 years and they have always been quick to respond to any questions or issues I have. Angela Hardy is always helpful, thorough, and knowledgeable."
We responded:
"Thank you, Tim, for your loyalty over the years! I'm happy to hear that Angela and the rest of our team have consistently provided you with the support and expertise you need. We’re always here to assist with any questions or concerns you may have. Thanks for choosing us!"
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Lee Culpepper

January 29, 2026

5  out of  5
rating by Lee Culpepper
"Angela was very professional and helpful in getting my documents up to date."
We responded:
"Lee, thank you for your feedback! I'm happy to hear that Angela was professional and helpful in updating your documents. Our team is dedicated to providing excellent service. If you need anything else, feel free to reach out!"
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LILLIE DIXON

January 22, 2026

5  out of  5
rating by LILLIE DIXON
"Angela Hardy was so helpful in explaining quotes to me on Home owner and vehicle insurance. Angela even follow up with me after the Holidays to see if I was taken care of and if everything was going well for me. Very professional and honest. Thanks Angela so much!"
We responded:
"Thank you for your review, Lillie! I'm happy to hear that Angela provided you with such helpful and professional service. Our team is dedicated to ensuring our customers are well-informed and taken care of. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Sadie Travels

December 19, 2025

5  out of  5
rating by Sadie Travels
"Angela was very quick to assist me and made the process smooth and easy. I really appreciated her prompt and helpful service."
We responded:
"Thank you, Sadie, for your kind words! I'm happy to hear that Angela was able to assist you quickly and make the process smooth. We always aim to provide prompt and helpful service. If you have any more questions or need further assistance, feel free to reach out anytime!"
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Ken Block

December 9, 2025

5  out of  5
rating by Ken Block
"Mark Harden and his office manager, Angela Hardy are excellent to work with. They are professional, courteous and thoughtful."
We responded:
"Thank you, Ken! I'm happy to hear that you found working with our office to be a positive experience. We strive to provide professional and thoughtful service to all our customers. If you need anything else, feel free to reach out!"
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Jo Williams

October 16, 2025

1  out of  5
rating by Jo Williams
"Been with this agent for 30 years. Nataly is a pill to work with. Been requesting payment history since Aug. Still nothing but how much my renewals are. Changed agent."
We responded:
"Hello Jo. We appreciate your many years with our agency and are sorry to hear about your recent experience. Our goal is always to provide prompt and helpful service. We’re glad you found an agent to continue serving your insurance needs and wish you the best moving forward. "
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c p

July 3, 2025

5  out of  5
rating by c p
"I have been with Mark Harden State Farm Insurance since the late '70s. He has the most awesome crew, the kindest customer service, and the best rates. He has been there with me through teenagers driving, moving to different homes, and always met my insurance needs with the best prices and the best customer service. Obviously, I'm very pleased because I have not changed from them and I currently have a home and vehicles insured through him. I am forever grateful for being guided in the right direction, always had every claim covered perfectly and without any hassle whatsoever. I highly recommend Mark and his office staff for anyone that is looking for their forever insurance coverage. Just the best! A+ all the way around. Give them a call and see how well they can work with you for your insurance needs."
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Caroline Nalisnick

July 3, 2025

5  out of  5
rating by Caroline Nalisnick
"We've worked with Kerri at this office for years and she has always gone above and beyond to help us. She is quick to respond and always helpful! It was a smooth claim process when we replaced our roof last year. Highly recommend Mark, Kerri, and team!"
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Kayla Lewis

April 29, 2025

5  out of  5
rating by Kayla Lewis
"I spoke to Jordan today about life insurance and though I’m not quite yet ready to add that on to my expenses at this moment, he was very knowledgeable and very caring and I appreciate his services."
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Rod S.

November 21, 2024

5  out of  5
rating by Rod S.
"Mark's team is fantastic. Unfortunately, I recently went through an accident—something I’ve never experienced before—so there was a lot to learn. Overall, State Farm has been great to me and completely hassle-free. However, I must highlight Angela Hardy from Mark's team as one of the best professionals you could ever work with. She goes above and beyond to ensure a stressful situation feels much more manageable, and she makes sure you never feel alone throughout the entire process. Angela, thank you so much for your help! From providing the initial quote to now guiding me through every step, you’ve ensured that everything needed has been addressed as quickly and smoothly as possible. I truly appreciate your support. Thank you!"
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Chino L

July 19, 2024

5  out of  5
rating by Chino L
"This is by far the best State Farm office. The staff is very knowledgeable and professional. All the ladies in the office including Mark have excellent work ethics and they take the time to review your policies and help as much possible. They all have years of insurance experience and they care about their customers. I rather pay a little more premium on my insurance just to stay with a loyal agent that cares about the customers and is available to answer any questions and find ways for me to save money as much as they can. 100% Highly recommend Mark Harden’s agency."
We responded:
"Thank you for your review! "
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Q R

July 1, 2024

1  out of  5
rating by Q R
"Rude, obnoxious, hard headed and non-responsive is about as good as I can explain the customer service of two of the people who handled our account. Go elsewhere to get, at the very least, quality service with agents who know their products rather than this place where the agents we dealt with just wanted to write the policy and move on."
We responded:
"Faruk, Thank you for taking the time to leave us a review. We know that you weren't happy with your previous Agent and I am sorry to hear we also disappointed you. Please give me a call to discuss your dissatisfaction further as we are always learning how to best serve our clients. "
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Luu Nguyen

March 25, 2024

5  out of  5
rating by Luu Nguyen
"Mark and his staff, especially Kerri Schettgen, are very professional and knowledgeable in assisting clients. When I have questions Kerri always responds with information in details within less than half an hour if I send via email, Her prompt response is well appreciated!"
We responded:
"Thank you so much! Kerri is the best! "
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Nate Moore

March 20, 2024

5  out of  5
rating by Nate Moore
"Nataly has been a life-saver. She is communicative, friendly and always quick to solve my problems. My insurance needs have been met above and beyond here. I'm happy to say I’ll be a State Farm customer for life."
We responded:
"Nathan, it has been a pleasure serving you all these years. Thank you for your continued business and the glowing review! "
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Laura H

March 19, 2024

5  out of  5
rating by Laura H
"I’ve been with State Farm for autos and home insurance for 35+ years. I’ve always been happy with the attention I’ve received for claims or questions and concerns. When my previous agent retired I followed Kerri to this office. She is the best in the business - very knowledgeable and provides service promptly. I would recommend to anyone having insurance needs. Definitely 5 stars!"
We responded:
"Thank you for your review! Glad you have been so happy with Kerri and our office! "
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Juan Daniel Martinez

March 19, 2024

5  out of  5
rating by Juan Daniel Martinez
"Working with Kerry Schettgen at Mark Harden office has been a total pleasure over the past few yearas I have been with State Farm. She is, by far, the most professional in the bussiness. Alway answering my quiestions in a promptly mnner (by phone and email) as well as alway being proactively looking for ways on saving money month to month. I will highly recomend Kerry Schettgen as your insurance agent!"
We responded:
"Thank you, Juan! We appreciate your business and the wonderful review! "
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Steven McClain

February 29, 2024

5  out of  5
rating by Steven McClain
"Mark Harden's office is an absolute pleasure to work with (especially Kerri). Prompt, professional service whenever needed. Would recommend this group to anyone."
We responded:
"Thank you, Steven! We enjoy doing business with you! "
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Paulette M Atkins

October 18, 2022

5  out of  5
rating by Paulette M Atkins
"Awesome Team!!! It is always a pleasure to interact with everyone at this office! They always offer solutions!"
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G1 Towing Hauling

April 15, 2021

5  out of  5
rating by G1 Towing Hauling
"They give great service"
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robyn stewart

November 14, 2020

5  out of  5
rating by robyn stewart
"Nataly is an incredible professional and a lovely human to work with!"
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Paula Vester

October 23, 2020

5  out of  5
rating by Paula Vester
"Over the many years our small organization has done business with Mark Harden's agency, we have always been treated with respect and they have always been ready to answer our questions and deal with our needs. They have not ever treated us as if we don't matter because we are small."
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Karina Pibaral

August 26, 2020

5  out of  5
rating by Karina Pibaral
"Christina takes her time to answer all my questions. I was in a budget for my homeowner's insurance and she brought the quote down to my budget by giving me different options. State Farm was highly recommended by my family and friends. They are reliable and very professional."
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Linda Goodman

June 16, 2020

5  out of  5
rating by Linda Goodman
"Mark Harden's office and Christine Stolte are by far the most professional in the business. They don't mind handling questions whether on email or phone and get back responsively very promptly. It's still within the framework of State Farm, but recently I asked what State Farm was going to do to help offset the Covid19 financial downtime, and was told what the overall plan was that was automatically put in-place. No reminders or headaches, it was just done and this office knew how to verify and stay on-top of my plans. I've had them for decades and truly appreciate what they always do for me."
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Suzanne Struble

March 4, 2020

5  out of  5
rating by Suzanne Struble
"Nataly has been my agent for years! It’s really nice to have someone that you know and trust that you can reach with an insurance question."
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Karen Teaford

January 15, 2020

5  out of  5
rating by Karen Teaford
"Have been with State Farm for many years but a special thanks to Mark Harden's office. Debbie was so quick in providing me with the information that I needed! I would never hesitate to recommend them."